Age Concer North Staffs Logo
_ Welcome

About Our Site

Our new site with our new brand and image will come soon but meanwhile this site will continue to bring to you all the important information on the services we provide and ways you can get involved, electronically over the web. This site is separated into two sections. There is an interactive version of the site which contains detailed content on all our services as well as an extensive source of links to other relevant sites. This can be accessed by clicking on the image to the right. Or you can access a more simplified version of the site by following the links at the top of this page.



new site entrance




About Us

We have changed our name to become Age UK North Staffordshire but we will always continue to provide local services for you and others in North Staffordshire.

Age UK is the new national charity combining Age Concern England and Help the Aged. We work very closely with Age UK but we remain, an independent local registered charity.

We have been working since 1991 to promote the well-being of all older people living in the Stoke-on-Trent, Newcastle-under-Lyme and Staffordshire Moorlands areas, and to help make later life a fulfilling and enjoyable experience.

We work closely with colleagues in statutory agencies and other voluntary sector organisations to improve services for older people and to enable them to fulfil their life potential.

Volunteering Opportunities:

  • Develop new skills and do something really worthwhile

  • Placements in Befriending, Hospital Discharge, Ageing Well, Charity Shops, Insurance, Administration and other services

  • Volunteers aged 18 to 80+ are a vital part of our team

Contact our Volunteer Co-ordinator on 01782 200724 email



Products & Services

The Age UK Group offers a range of products and services tailor-made for the over 50s.

For more information, simply click on the product or service you are interested in. You can also call us on the number below or pop in and see us at our Hanley, Leek or Newcastle insurance offices (details below)

Hanley Office: 36a Tontine Street, Hanley, Stoke on Trent, ST1 1LY. Tel No. 01782 214995

Leek Office: 4 Russell Street, Leek, ST13 5JF. Tel No. 01538 382157

Newcastle Office: 4 Merrial Street, Newcastle, ST5 2AD. Tel No. 01782 713822

Out and about

Car Insurance: with no upper age limit and the option to pay by instalments at no extra cost (0% APR Typical).

Motor Breakdown Cover: All inclusive breakdown cover for only 59 (for cars under 11 years old).

Travel Insurance: With no upper age limit and cover for medical conditions wherever possible.

Car and Travel Insurance are provided by Ageas Insurance Limited. Motor Breakdown is provided by Europ Assistance Holdings Limited. Subject to medical screening, acceptance by underwriters and the correct premium being paid.

At home

Home insurance: Contents cover up to 60,000 as standard, and buildings cover up to 500,000. Option to pay by instalments at no extra cost (0% APR Typical)

Home Insurance is provided by Ageas Insurance Limited.

Gas and electricity: you could save money by switching.

Personal Alarms: emergency help at the touch of a button.

LifeBook: Record the practical details of your life FREE


back to top

What can we do for you?

Your money 

Funeral Plans: Take care of your funeral expenses and arrangements at today's prices.

Equity Release: A tailored advice service from Just Retirement Solutions

Annuity Service: Legal quote comparison service provided by Premier Retirement Services.

Wills & legal services: Legal advice in association with Irwin Mitchell.

Age UK Weekly Lottery: 1,000 cash prizes to win every week and also with a 25,000 first prize in the quarterly draw.

The Age UK group comprises Age UK (Charity No. 1128267) and Age UK Enterprises, its commercial services arm. Local trading Age UK/Age Concern offices operate as part of a trading alliance.

Age UK Enterprises Limited receives commission from Just Retirement Solutions Limited of up to 1.5% of the amount advanced under each equity release plan sold, plus a contribution towards marketing support. Your local trading Age UK/Age Concern receive up to 30%^ of the commission that Age UK Enterprises Limited receives for each equity release plan sold (i.e. up to 0.45% of the amount advanced). MP2183V1NOV10




Contact Us

Hanley Office
83 – 85 Trinity Street
Hanley, Stoke-on-Trent, ST1 5NA
General Enquiries
Tel No: 01782 286209
Information & Advice
Tel No: 01782 204995

Hanley Office (Insurance)
36a Tontine Street
Hanley, Stoke-on-Trent, ST1 1LY
Tel No: 01782 214922

Opening hours: 9.00am until 4.00pm Monday to Friday

Newcastle Office
4 Merrial Street

Information and Advice Service
Tel No:01782 238282
Opening hours Monday to Thursday 9.30 am to 1.30 pm

Insurance Services
Tel No:01782 713822
Opening hours Monday to Wednesday 9.30 am to 1.30 pm.

Leek Office
Lion House
4 Russell Street
ST13 5JF
Information and Advice
Tel No:01538 387732
Tel No:01538 382157

Opening hours: 9.30am until 12.30pm Mon, Wed, Friday.

Biddulph Office
10 Tunstall Road
Biddulph, Stoke-on-Trent
Information and Advice
Tel No: 01782 511774
Befriending & Networking
Tel No: 01782 511726

Charity Shops

59 The Strand
Tel No: 01782 598373

47 High Street
Tel No: 01782  523629


back to top

Contact Us




















Age UK North Staffordshire is a Registered Charity, Registration no. 1087774 and a Company Limited by Guarantee and is registered in England and Wales. Company Registration no. 4190897.

Registered Office 83 / 85 Trinity St, Hanley, Stoke on Trent ST1 5NA

Copyright Age UK North Staffordshire 2007 Design by Surface2Air